Question 1

Do you require a deposit to secure the booking?

Accepted Answer

Yes we take a 25% deposit to secure the booking. Full payments must be made 10 days prior to the event.

Question 2

Are the props available for dry hire?

Accepted Answer

Yes collection and delivery of the props from our studio can be arranged. Please contact us directly to organise a time which works for both parties.

Question 3

Do you take a bond for prop hire?

Accepted Answer

No bond is required for hire of props.

Question 4

What if there are damages to props?

Accepted Answer

Any items damaged or lost will need to be paid by the hirer at a cost determined by Tumbleweed Events. Any items that require cleaning may be charged to the hirer.

Question 5

How long is the hire period for ?

Accepted Answer

The hire period of our props is 4 days. Items are usually collected on Friday afternoon and returned Monday morning. Conditions may vary due to event date and time, such details determined upon securing of booking.

Question 6

Is there a minimum prop hire amount ?

Accepted Answer

Yes - minimum spend is $200 for prop hire.

Question 7

Do you deliver ?

Accepted Answer

Yes we offer delivery and collection of all of our hire items. Please contact us directly for arrangements and surchage prices.

Question 8

What is your companies COVID-19 Policy?

Accepted Answer

During such uncertain times, our team will endeavour to provide such support where possible. We are commited to providing a full refund to couples were an alternative solution or date cannot be accomodated for. Rather than cancelling, please condiser postponing and rescheduling your event, with your deposit rolling over to the new date. We would love to be apart of your event, regardless of the date.

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Festoon Lights – Install available

Festoon Lights – Install available

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